✕

Hilton O'hare/Andiamo's/Caffe Mercato

June 16, 2026 · Fail

🪳cooked

official resultFail
resultFail
inspection typeCanvass
failed findings8
critical findings1

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Failed findings

handwashing sink blocked or barecritical

Official wording: Adequate Handwashing Sinks Properly Supplied And Accessible
Inspector note: OBSERVED NO HOT WATER IN MEN'S TOILET ROOMS OUTSIDE EMPLOYEE CAFETERIA AND IN MAIN DINING ROOM. HOT WATER REACHED A MAXIMUM TEMPERATURE OF 72 F. INSTRUCTED MANAGER TO ENSURE A MINIMUM HOT WATER TEMPERATURE OF 100 F IS PROVIDED FOR ALL HAND WASHING SINKS. PRIORITY VIOLATION 7-38-030(C) CITATION ISSUED.
code 10Priority
surfaces not properly sanitized

Official wording: Food-Contact Surfaces: Cleaned & Sanitized
Inspector note: OBSERVED HOT WATER DISH MACHINE PROVIDING A FINAL UTENSIL SURFACE TEMPERATURE OF 138 F. INSTRUCTED MANAGER TO ENSURE A FINAL UTENSIL SURFACE TEMPERATURE OF 160 F IS REACHED WHEN DISHES ARE PLACED IN MACHINE. TECHNICIAN ARRIVED ON SITE TO SERVICE DISH MACHINE. PRIORITY VIOLATION 7-38-025 CITATION ISSUED.
code 16
cold food not cold enough

Official wording: Proper Cold Holding Temperatures
Inspector note: OBSERVED VARIOUS TCS FOODS HELD AT INADEQUATE TEMPERATURES RANGING FROM 44-48 F. INSTRUCTED MANAGER TO ENSURE ALL COLD TCS FOODS ARE HELD AT 41 F AND BELOW. MANAGER DISCARDED: 3 GALLONS OF MILK, 4 POUNDS OF POT ROAST, 3 POUNDS OF CHICKEN, AND 3 POUNDS OF BREAKFAST SANDWICHES ($75) PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
code 22
food not cooled down right

Official wording: Proper Date Marking And Disposition
Inspector note: OBSERVED SAUCE WITH COOKED MUSHROOMS HELD PAST 7 DAY DATE OF DISPOSAL. SAUCE DATE MARKED FOR 6-8-2026. INSTRUCTED MANAGER TO ENSURE ALL DATE MARKED TCS FOODS ARE DISPOSED OF ONCE TIME HAS ELASPED. MANAGER DISCARDED 1/4 GALLON SAUCE ($10) PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
code 23
Toxic Substances Properly Identified, Stored, & Used

Inspector note: OBSERVED CONTAINERS OF BUTANE FUEL STORED INSIDE COOLER ALONGSIDE AND ABOVE FOOD. INSTRUCTED MANAGER TO ENSURE TOXIC AND POISONOUS CHEMICALS ARE STORED IN A WAY IN WHICH THEY CANNOT CONTAMINATE FOOD. MANAGER REMOVED BUTANE FUEL FROM COOLER. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
code 28
food prep surfaces dirty

Official wording: Proper Cooling Methods Used; Adequate Equipment For Temperature Control
Inspector note: OBSERVED COOLER IN REAR OF CAFE MERCATO WITH AN INADEQUATE AMBIENT AIR TEMPERATURE OF 48 F. INSTRUCTED MANAGER TO ENSURE ALL COOLERS HAVE AN AMBIENT AIR TEMPERATURE OF 41 F AND BELOW. TECHNICIAN ARRIVED ON SITE TO SERVICE COOLER. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
code 33
pests in the house

Official wording: Insects, Rodents, & Animals Not Present
Inspector note: OBSERVED MORE THAN 20 SMALL FLIES THROUGHOUT FACILITY INCLUDING IN KITCHEN, IN DINING ROOM, AND IN BAR AREA. INSTRUCTED MANAGER TO MINIMIZE PEST ACTIVITY. PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED. • OBSERVED NO PEST CONTROL LOGBOOK ON SITE. INSTRUCTED MANAGER TO PROVIDE PEST CONTROL LOGBOOK. PRIORITY FOUNDATION VIOLATION 7-38-020(C) CITATION ISSUED.
code 38
Sewage & Waste Water Properly Disposed

Inspector note: OBSERVED INADEQUATE WASTE WATER DISPOSAL AT THREE COMPARTMENT SINK IN MERCATO CAFE. WHEN ONE COMPARTMENT DRAINS ANOTHER ONE FLOODS. INSTRUCTED MANAGER TO SERVICE 3 COMPARTMENT SINK. PRIORITY VIOLATION 7-38-030 (C). CITATION ISSUED
code 52

What changed since the previous inspection?

Compared with Pass on July 11, 2025: 8 findings appeared for the first time. 1 previous finding did not recur.

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About this record

This record comes from Chicago Department of Public Health. Cooked keeps the official result and wording separate from its plain-English explanation so you can verify what the inspector actually published.

Source: Chicago Data Portal.