Hyatt House

November 4, 2025 · Fail

🪳cooked

official resultFail
resultFail
inspection typeCanvass
failed findings11
critical findings3

Failed findings

handwashing sink blocked or barecritical

Official wording: Adequate Handwashing Sinks Properly Supplied And Accessible
Inspector note: OBSERVED TWO EXPOSED HAND WASHING SINKS IN THE FOOD PREP AREA BOTH WITH A HOT WATER TEMPERATURE ABOVE 120F. THE COLD WATER HANDLES WERE NOT PROVIDING COLD WATER TO THE HAND WASHING SINKS. MANAGEMENT INSTRUCTED THAT ALL HAND WASHING SINKS MUST PROVIDE HOT AND COLD RUNNING WATER. PRIORITY FOUNDATION VIOLATION 7-38-030(C). CITATION ISSUED. • OBSERVED NO HAND SOAP PROVIDED AT ONE OF THE EXPOSED HAND WASHING SINKS IN THE FOOD PREP AREA. MANAGEMENT INSTRUCTED TO PROVIDE HAND SOAP AT ALL HAND WASHING SINKS AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-030(C). SEE VIOLATION #10 ABOVE FOR CITATION.
code 10Priority
certified manager paperwork missingcritical

Official wording: City Of Chicago Food Service Sanitation Certificate
Inspector note: OBSERVED NO CITY OF CHICAGO FOOD SANITATION CERTIFICATE POSTED ON THE PREMISES. MANAGEMENT INSTRUCTED THAT A CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES WITH A VALID CITY OF CHICAGO FOOD SANITATION CERTIFICATE WHILE TCS FOODS ARE BEING PREPARED OR SERVED. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.
code 2Priority
sick-employee policy not followedcritical

Official wording: Management, Food Employee And Conditional Employee; Knowledge, Responsibilities And Reporting
Inspector note: OBSERVED NO WRITTEN EMPLOYEE HEALTH POLICY ON THE PREMISES. MANAGEMENT INSTRUCTED TO HAVE A SIGNED COPY FOR EACH FOOD HANDLING EMPLOYEE. PRIORITY FOUNDATION VIOLATION 7-38-010. CITATION ISSUED.
code 3Priority
surfaces not properly sanitized

Official wording: Food-Contact Surfaces: Cleaned & Sanitized
Inspector note: OBSERVED THE HIGH TEMPERATURE DISHWASHING MACHINE IN THE FOOD PREP AREA NOT OPERATIONAL. THE MACHINE WOULD NOT FUNCTION IN AUTO MODE AND WHEN SWITCHED TO MANUAL MODE, NEVER SWITCHED FROM WASH TO RINSE CYCLE. MANAGEMENT INSTRUCTED TO REPAIR THE DISH WASHING MACHINE SO THAT A FINAL RINSE TEMPERATURE ABOVE 180F IS REACHED. PRIORITY VIOLATION 7-38-025.
code 16
pests in the house

Official wording: Insects, Rodents, & Animals Not Present
Inspector note: OBSERVED APPROX. 40 LIVE SMALL FLYING INSECTS IN THE FOOD PREP AREA AND BAR AREA ON THE WALLS AND CEILINGS AND AROUND THE FOUNTAIN DRINK NOZZLES. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION VIOLATION 7-38-020(A). CITATION ISSUED.
code 38
Warewashing Facilities: Installed, Maintained & Used; Test Strips

Inspector note: OBSERVED NO IRREVERSIBLE REGISTERING TEMPERATURE INDICATOR TO MEASURE THE SURFACE TEMPERATURE OF UTENSILS INSIDE OF THE HIGH TEMPERATURE DISH WASHING MACHINES. MANAGEMENT INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-005. CITATION ISSUED.
code 48
plumbing acting up

Official wording: Non-Food/Food Contact Surfaces Clean
Inspector note: CLEAN THE SODA GUN DISPENSERS BEHIND THE BAR.
code 49
Garbage & Refuse Properly Disposed; Facilities Maintained

Inspector note: OBSERVED GARBAGE OVERFLOWING OVER THE TOP RIM OF THE GARBAGE DUMPSTER. MANAGEMENT INSTRUCTED TO MAINTAIN ADEQUATE GARBAGE PICKUP SO THAT ALL GARBAGE IS CONTAINED INSIDE OF THE GARBAGE DUMPSTER. PRIORITY FOUNDATION VIOLATION 7-38-020(B). SEE VIOLATION #54 ABOVE FOR CITATION. • OBSERVED NO LID ON THE GARBAGE DUMPSTER LOCATED NEXT TO THE GARBAGE COMPACTOR IN THE ALLEY. MANAGEMENT INSTRUCTED THAT ALL GARBAGE DUMPSTERS MUST HAVE TIGHT-FITTING LIDS. PRIORITY FOUNDATION VIOLATION 7-38-020(B). CITATION ISSUED.
code 54
floors, walls, or ceilings grimy

Official wording: Physical Facilities Installed, Maintained & Clean
Inspector note: CLEAN THE FLOOR AND FLOOR DRAINS BEHIND THE BAR AND FLOOR DRAINS IN THE FOOD PREP AREA.
code 55
allergen training missing

Official wording: Allergen Training As Required
Inspector note: OBSERVED NO ALLERGEN TRAINING CERTIFICATES POSTED ON THE PREMISES. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST SHOW VALID PROOF OF ALLERGEN TRAINING.
code 58
Summary Report Displayed And Visible To The Public

Inspector note: THE PREVIOUS INSPECTION REPORT SUMMARY FROM 9/19/24 WAS NOT POSTED ON THE PREMISES. MANAGEMENT WAS GIVEN A COPY OF TODAY'S INSPECTION REPORT SUMMARY AND WAS INSTRUCTED TO POST IT IN PUBLIC VIEW. PRIORITY FOUNDATION VIOLATION 7-42-010(B). CITATION ISSUED.
code 61

What changed since the previous inspection?

Compared with Pass on September 19, 2024: 10 findings appeared for the first time. 1 finding recurred. 1 previous finding did not recur.

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About this record

This record comes from Chicago Department of Public Health. Cooked keeps the official result and wording separate from its plain-English explanation so you can verify what the inspector actually published.

Source: Chicago Data Portal.