Potbelly Sandwich Shop

• official resultPass w/ Conditions
• resultPass w/ Conditions
• inspection typeCanvass
• failed findings7
• critical findings3

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Failed findings

• 📋no certified food manager on dutycritical
  Official wording: Person In Charge Present, Demonstrates Knowledge, And Performs Duties
  Inspector note: THE PERSON IN CHARGE DOES NOT HAVE CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.
  code 1Priority
• 📋certified manager paperwork missingcritical
  Official wording: City Of Chicago Food Service Sanitation Certificate
  Inspector note: OBSERVED NO CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER ON SITE WHILE TCS FOODS ARE BEING PREPARED AND SERVED SUCH AS MEATBALL, SOUPS, SANDWICHES, SWEET PORK BBQ ETC. PER MENU ON SITE. INSTRUCTED ABOVE TO OPERATE WITH A CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER AT ALL TIMES FOOD IS BEING PREPARED AND SERVED. PRIORITY FOUNDATION VIOLATION7-38-012 CITATION ISSUED.
  code 2Priority
• 🤒staff working while sickcritical
  Official wording: Procedures For Responding To Vomiting And Diarrheal Events
  Inspector note: THE PERSON IN CHARGE UNABLE TO PROVIDE PROCEDURE FOR RESPONDING TO VOMIT AND DIARRHEAL EVENTS. INSTRUCTED FACILITY TO DEVELOP AND MAINTAIN PROCEDURE/PLAN AND TO MAINTAIN ANY APPROPRIATE SUPPLIES ON SITE. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED
  code 5Priority
• 🪳pests in the house
  Official wording: Insects, Rodents, & Animals Not Present
  Inspector note: OUTER OPENINGS NOT PROTECTED. OBSERVED DOUBLE FRONT ENTRANCE DOOR WITH 1/2 INCH OPENING BETWEEN BOTTOM DOOR. MUST MAKE DOOR RODENT PROOF TO PREVENT PEST ENTRY.
  code 38
• 🚻bathroom / plumbing issues
  Official wording: Plumbing Installed; Proper Backflow Devices
  Inspector note: OBSERVED EXPOSED HANDWASHING SINK DRAINING SLOW IN REAR DISHWASHING AREA. MUST REPAIR AND MAINTAIN AT ALL TIMES.
  code 51
• 🧹floors, walls, or ceilings grimy
  Official wording: Physical Facilities Installed, Maintained & Clean
  Inspector note: OBSERVED AN EXCESSIVE AMOUNT OF DUST BUILD UP ON CEILING VENTILATION VENTS IN FRONT PREP AREA AND REAR DISHWASHING AREA. MUST CLEAN AND MAINTAIN AT ALL TIMES. • OBSERVED DIRT AND FOOD DEBRIS ON FLOOR DRAINS THROUGHOUT PREMISES. MUST CLEAN AND MAINTAN AT ALL TIMES.
  code 55
• ⚠️All Food Employees Have Food Handler Training
  Inspector note: OBSERVED EMPLOYEES ON SITE WITH NO FOOD HANDLER TRAINING CERTIFICATES. INSTRUCTED MANAGEMENT THAT ALL EMPLOYEES ARE REQUIRED TO HAVE THE FOOD HANDLER CERTIFICATES AT ALL TIMES AND NEW EMPLOYEES HAVE A 30 DAYS GRACE PERIOD TO OBTAIN THEIR CERTIFICATION.
  code 57

What changed since the previous inspection?

Compared with Pass on December 15, 2025: 5 findings appeared for the first time. 2 findings recurred.

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About this record

This record comes from Chicago Department of Public Health. Cooked keeps the official result and wording separate from its plain-English explanation so you can verify what the inspector actually published.

Source: Chicago Data Portal.