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Potbelly Sandwich Works

April 21, 2026 · Fail

🪳cooked

official resultFail
resultFail
inspection typeComplaint Re-Inspection
failed findings8
critical findings1

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Failed findings

staff working while sickcritical

Official wording: Procedures For Responding To Vomiting And Diarrheal Events
Inspector note: REFER TO VIOLATION #29.
code 5Priority
toxic chemicals mishandled

Official wording: Compliance With Variance/Specialized Process/Haccp
Inspector note: 8-103.12(B): **PF** Conformance with Approved Procedures (Records Maintained OBSERVED THE FACILITY UNABLE TO PROVIDE CITY OF CHICAGO APPROVED VARIANCE AND COMPANY POLICY. OBSERVED NO WRITTEN PROCEDURES OR SUPPLIES FOR RESPONDING TO VOMITING OR DIARRHEAL EVENTS, AND OR SUPPLIES MUST INCLUDE ADEQUATE SANITIZER THAT ELIMINATES NOROVIRUS. INSTRUCTED FACILITY TO PROVIDE CITY OF CHICAGO APPROVED VARIANCE AND COMPANY CLEAN-UP POLICY. PRIORITY FOUNDATION 7-38-005
code 29
surfaces / setup not up to code

Official wording: Food & Non-Food Contact Surfaces Cleanable, Properly Designed, Constructed & Used
Inspector note: 4-101.19: **C** Nonfood-Contact Surfaces OBSERVED SODA CRATES BEING USED AS SHELVING THROUGHOUT THE PREP AND STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
code 47
plumbing acting up

Official wording: Non-Food/Food Contact Surfaces Clean
Inspector note: 4-602.13: NonFOOD-CONTACT SURFACES of EQUIPMENT shall be cleaned at a frequency necessary to preclude accumulation of soil residues. OBSERVED THE INTERIOR OF THE REACH IN COOLERS AND WALK-IN COOLERSIN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.
code 49
Toilet Facilities: Properly Constructed, Supplied, & Cleaned

Inspector note: 6-501.18: **C** Cleaning of Plumbing Fixtures OBSERVED TOILET ROOMS IN NEED OF CLEANING, INSTRUCTED TO CLEAN AND MAINTAIN
code 53
floors, walls, or ceilings grimy

Official wording: Physical Facilities Installed, Maintained & Clean
Inspector note: 6-501.12: **C** Cleaning, Frequency and Restrictions OBSERVED UNDER BEVERAGE/SODA STATION AND DINING ROOM AREAS WITH EXCESSIVE AMOUNT OF FOOD DEBRIS. INSTRUCTED TO INCREASE CLEANING FREQUENCY AND MAINTAIN AT ALL TIMES.
code 55
Adequate Ventilation & Lighting; Designated Areas Used

Inspector note: 6-304.11: **C** Mechanical- Ventilation OBSERVED IN REAR PRE AND IN TOILET ROOMS VENTILATION VENTS ENCRUSTED WITH DUST INSTRUCTED TO CLEAN AND MAINTAIN.
code 56
Previous Core Violation Corrected

Inspector note: 8-404.13(B:4): **PF** Enforcement by the Regulatory Authority (Non-Compliance) NOTED CONTINUED NON-COMPLIANCE FROM REPORT #2628297 CONDUCTED ON 12/10/25. PREVIOUS CORE VIOLATIONS NOT CORRECTED: (38) 6-202.15: **C** Outer Openings, Protected OUTER OPENINGS NOT PROTECTED. OBSERVED FRONT ENTRANCE DOOR NOT RODENT PROOF WITH 1/2 INCH OPENING ON BOTTOM DOOR. MUST MAKE DOOR RODENT PROOF TO PREVENT PEST ENTRY. (#55)6-201.11: **C** Floors, Walls, and Ceilings- Cleanability OBSERVED WALLS IN THE FOLLOWING AREAS IN POOR REPAIR WITH CHIPPING PLASTER, PEELING PAINT: AT THE REAR PREP TABLE/SLICER AREA, AT THE MOP SINK AREA. INSTRUCTED TO REPAIR TO BE SMOOTH AND CLEANABLE.MISSING CEILING TILE ABOVE THE ENTRANCE TO THE WALK-IN COOLER. MUST REPLACE. MUST NOT USE CARDBOARD AS MATTING FOR FLOORS INSIDE THE WALK-IN COOLER. MUST CORRECT CORE VIOLATIONS BY THE DATE ON THE REPORT. PRIORITY FOUNDATION VIOLATION #7-42-090.
code 60

What changed since the previous inspection?

Compared with Fail on April 17, 2026: 8 findings recurred. 2 previous findings did not recur.

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About this record

This record comes from Chicago Department of Public Health. Cooked keeps the official result and wording separate from its plain-English explanation so you can verify what the inspector actually published.

Source: Chicago Data Portal.