Potbelly Sandwich Works

• official resultFail
• resultFail
• inspection typeComplaint
• failed findings8
• critical findings3

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Failed findings

• 📋no certified food manager on dutycritical
  Official wording: Person In Charge Present, Demonstrates Knowledge, And Performs Duties
  Inspector note: OBSERVED NO PERSON IN CHARGE PRESENT WITH VALID CHICAGO FOOD SANITATION CERTIFICATE. INSTRUCTED MANAGER TO DESIGNATE PERSON IN CHARGE DURING ALL HOURS OF OPERATION. PRIORITY FOUNDATION
  code 1Priority
• 🚰handwashing sink blocked or barecritical
  Official wording: Adequate Handwashing Sinks Properly Supplied And Accessible
  Inspector note: OBSERVED NO HOT WATER (73.2F) AT HAND WASHING SINK IN REAR PREP AREA. INSTRUCTED MANAGER TO PROVIDE HOT WATER AT ALL HAND WASHING SINKS FOR PROPER HAND WASHING. PRIORITY 7-38-030(C) CITATION ISSUED • OBSERVED NO HAND WASHING SIGNS AT HAND WASHING SINKS IN WASHROOMS. INSTRUCTED MANAGER TO PROVIDE HAND WASHING SIGNS AT ALL HAND WASHING SINKS USED BY EMPLOYEES.
  code 10Priority
• 📋certified manager paperwork missingcritical
  Official wording: City Of Chicago Food Service Sanitation Certificate
  Inspector note: OBSERVED NO CHICAGO FOOD SANITATION MANAGER ON SITE OR VALID CERTIFICATE POSTED WHEN TCS FOOD PREPARED AND SERVED. A CHICAGO FOOD SANITATION MANAGER MUST BE ON SITE AND VALID CHICAGO FOOD SANITATION CERTIFICATE POSTED AT ALL TIMES TCS FOOD PREPARED AND SERVED. PRIORITY FOUNDATION 7-38-012 CITATION ISSUED.
  code 2Priority
• 🪳pests in the house
  Official wording: Insects, Rodents, & Animals Not Present
  Inspector note: OBSERVED 1/4" GAP AT BOTTOM LEFT CORNER OF WEST EXIT DOOR. INSTRUCTED MANAGER TO SEAL ALL OUTER OPENINGS ON DOOR TO PREVENT PEST ENTRY.
  code 38
• ⚠️Contamination Prevented During Food Preparation, Storage & Display
  Inspector note: OBSERVED FOOD ITEMS STORED ON FLOOR INSIDE WALK-IN COOLER. INSTRUCTED MANAGER TO ELEVATE ALL FOOD ITEMS SIX INCHES OFF FLOOR.
  code 39
• ⚠️In-Use Utensils: Properly Stored
  Inspector note: OBSERVED HANDLE OF DISPENSING SCOOP INSIDE FOOD ITEMS IN PREP COOLER. INSTRUCTED MANAGER TO STORE ALL HANDLES ABOVE FOOD TO PREVENT CONTAMINATION.
  code 43
• 🚻bathroom / plumbing issues
  Official wording: Plumbing Installed; Proper Backflow Devices
  Inspector note: OBSERVED LEAKING FAUCET ON 3-COMPARTMENT SINK. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN.
  code 51
• 🧹floors, walls, or ceilings grimy
  Official wording: Physical Facilities Installed, Maintained & Clean
  Inspector note: OBSERVED MISSING GROUT ON FLOOR TILES IN PREP AREA. INSTRUCTED MANAGER TO GROUT FLOOR TILES AS NEEDED IN ALL AREAS. • OBSERVED FOOD DEBRIS ON FLOORS UNDER EQUIPMENT, ALONG WALLS AND IN ALL CORNERS IN PREP AREAS. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN.
  code 55

What changed since the previous inspection?

Compared with Pass on April 23, 2025: 8 findings appeared for the first time.

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About this record

This record comes from Chicago Department of Public Health. Cooked keeps the official result and wording separate from its plain-English explanation so you can verify what the inspector actually published.

Source: Chicago Data Portal.