Royal Sonesta

July 16, 2025 · Fail
🪳cooked
  • official resultFail
  • resultFail
  • inspection typeCanvass
  • failed findings9
  • critical findings3

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Failed findings

  • certified manager paperwork missingcritical
    Official wording: City Of Chicago Food Service Sanitation Certificate
    Inspector note: NO CITY OF CHICAGO CERTIFIED FOOD MANAGER ON SITE OR VALID DOCUMENTATION ON THE PREMISES WHILE TCS FOODS (CHICKEN AND BEEF ETC.) ARE BEING PREPARED AND SERVED TO CUSTOMERS.INSTRUCTED PERSON-IN-CHARGE THAT A CITY OF CHICAGO CERTIFIED FOOD SERVICE MANAGER MUST BE ON THE PREMISES AT ALL TIMES WHEN (TCS FOODS) ARE PREPARED, HANDLED, AND/OR SERVED.INSTRUCTED TO COMPLY AND POST ORIGINAL CERTIFICATE AS REQUIRED.PRIORITY FOUNDATION VIOLATION 7-38-012, CITATION ISSUED.
    code 2Priority
  • staff working while sickcritical
    Official wording: Procedures For Responding To Vomiting And Diarrheal Events
    Inspector note: NO PROCEDURE/PLAN FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS.INSTRUCTED TO PROVIDE AND MAINTAIN REQUIRED PROCEDURE/PLAN AND APPROPRIATE SUPPLIES OR KIT. (NECESSARY ITEMS AT A MINIMUM: GLOVES, FACE MASKS, DISPOSABLE MOPS AND APPROPRIATE SANITIZER/SPRAY THAT IS EFFECTIVE AGAINST NOROVIRUS). PRIORITY FOUNDATION VIOLATION 7-38-005, CITATION ISSUED.
    code 5Priority
  • hand hygiene slippingcritical
    Official wording: Proper Eating, Tasting, Drinking, Or Tobacco Use
    Inspector note: MUST PROVIDE DESIGNATED AREA FOR EMPLOYEES PERSONAL DRINKS,ALL OPEN DRINKS ARE PROHIBITED IN THE FOOD PREP AREAS.INSTRUCTED TO PROVIDE AND MAINTAIN.
    code 6Priority
  • surfaces not properly sanitized
    Official wording: Food-Contact Surfaces: Cleaned & Sanitized
    Inspector note: OBSERVED A SLIGHT DEBRIS ACCUMULATION ENCRUSTED ON THE INTERIOR OF THE ICE MACHINE.MUST REMOVE DEBRIS, DETAIL CLEAN INSIDE ICE MACHINE/HAVE SERVICED AND MAINTAIN ICE MACHINE AT ALL TIMES.
    code 16
  • pests in the house
    Official wording: Insects, Rodents, & Animals Not Present
    Inspector note: OBSERVED EVIDENCE OF PEST ACTIVITY ON THE PREMISES.OBSERVED APPROXIMATELY 25 FLYING INSECTS ON THE WALLS IN THE FRONT MAIN FOOD PREP AREA.OBSERVED APPROXIMATELY 25 FLYING INSECTS ON WALLS AND CEILING IN THE REAR DISHWASHING 3-COMPARTMENT SINK AREA AND FRONT SERVICE STATION DIRECTLY ADJACENT TO THE DISHWASHING AREA.ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY.PRIORITY FOUNDATION VIOLATION 7-38-020(A), CITATION ISSUED.
    code 38
  • surfaces / setup not up to code
    Official wording: Food & Non-Food Contact Surfaces Cleanable, Properly Designed, Constructed & Used
    Inspector note: OBSERVED STAINED CUTTING BOARDS IN THE FOOD PREP AREAS.INSTRUCTED TO RESURFACE OR REPLACE THE CUTTING BOARDS AND MAINTAIN.
    code 47
  • floors, walls, or ceilings grimy
    Official wording: Physical Facilities Installed, Maintained & Clean
    Inspector note: OBSERVED MISSING GROUT ON FLOOR TILES IN THE FRONT MAIN FOOD PREP LINE AREA.INSTRUCTED TO PROVIDE AND MAINTAIN SO THAT FLOOR SURFACES ARE SMOOTH, EASILY CLEANABLE.
    code 55
  • Adequate Ventilation & Lighting; Designated Areas Used
    Inspector note: INSTRUCTED TO DETAIL CLEAN CEILING VENTILATION COVERS THROUGHOUT THE FOOD PREP AREAS AND BAR AREA TO REMOVE ACCUMULATION OF DUSTS AND TO MAINTAIN.
    code 56
  • All Food Employees Have Food Handler Training
    Inspector note: OBSERVED SOME EXPIRED FOOD HANDLER CERTIFICATES.INSTRUCTED TO SHOW PROOF OF TRAINING FOR ALL FOOD HANDLING EMPLOYEES AND MAINTAIN AS REQUIRED.
    code 57

What changed since the previous inspection?

Compared with Pass w/ Conditions on September 11, 2024: 7 findings appeared for the first time. 2 findings recurred. 2 previous findings did not recur.

Browse this restaurant's inspections

About this record

This record comes from Chicago Department of Public Health. Cooked keeps the official result and wording separate from its plain-English explanation so you can verify what the inspector actually published.

Source: Chicago Data Portal.

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