Potbelly Sandwich Works Llc

• official resultPass w/ Conditions
• resultPass w/ Conditions
• inspection typeComplaint
• failed findings5
• critical findings2

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Failed findings

• 📋no certified food manager on dutycritical
  Official wording: Person In Charge Present, Demonstrates Knowledge, And Performs Duties
  Inspector note: OBSERVED NO PERSON-IN-CHARGE ON-SITE WITH VALID CITY OF CHICAGO CERTIFIED FOOD MANAGER TRAINING OR ORIGINAL CERTIFICATE AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE AT LEAST ONE PERSON-IN-CHARGE WITH CITY OF CHICAGO CERTIFIED FOOD MANAGER TRAINING AND MAINTAIN ORIGINAL CERTIFICATE(S) DISPLAYED ON-SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION.
  code 1Priority
• 📋certified manager paperwork missingcritical
  Official wording: City Of Chicago Food Service Sanitation Certificate
  Inspector note: OBSERVED NO FOOD EMPLOYEE ON-SITE WITH VALID CITY OF CHICAGO CERTIFIED FOOD MANAGER TRAINING OR ORIGINAL CERTIFICATE WHILE FACILITY IS PREPARING AND SERVING TCS FOOD ITEMS (SANDWICHES, SALADS, SOUPS) AT TIME OF INSPECTION. INSTRUCTED TO PROVIDE AT LEAST ONE FOOD EMPLOYEE WITH CITY OF CHICAGO CERTIFIED FOOD MANAGER TRAINING AND MAINTAIN ORIGINAL CERTIFICATE(S) DISPLAYED IN PUBLIC VIEW ON-SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION. 7-38-012 CITATION ISSUED.
  code 2Priority
• 🛠️surfaces / setup not up to code
  Official wording: Food & Non-Food Contact Surfaces Cleanable, Properly Designed, Constructed & Used
  Inspector note: OBSERVED GASKETS AT SEVERAL LINE COOLERS THROUGHOUT THE FRONT SANDWICH LINE AREA IN POOR REPAIR, MISSING OR TORN. INSTRUCTED TO REPAIR OR REPLACE GASKETS IN POOR REPAIR AND MAINTAIN ALL EQUIPMENT IN GOOD REPAIR AND PROPER ADJUSTMENT.
  code 47
• 🚻bathroom / plumbing issues
  Official wording: Plumbing Installed; Proper Backflow Devices
  Inspector note: OBSERVED TOILET IN RIGHT-SIDE ALL-GENDER RESTROOM IN POOR REPAIR, SPRAYS EXCESSIVE WATER WHEN FLUSHED. FACILITY PERSON-IN-CHARGE AWARE AND CLOSED RESTROOM TO EMPLOYEES AND CUSTOMERS. FACILITY HAS ADDITIONAL RESTROOM ON-SITE IN FUNCTIONAL ORDER. INSTRUCTED TO REPAIR OR REPLACE RIGHT-SIDE TOILET ROOM TOILET TO ELIMINATE WATER SPRAY AND MAINTAIN ALL PLUMBING FIXTURES IN GOOD REPAIR.
  code 51
• 🧹floors, walls, or ceilings grimy
  Official wording: Physical Facilities Installed, Maintained & Clean
  Inspector note: OBSERVED FIRE SPRINKLER COWL AND CEILING-MOUNTED VENT ABOVE THE UTILITY SINK IN THE REAR PREPARATION AREA IN POOR REPAIR. INSTRUCTED TO REPAIR OR REPLACE LISTED ITEMS AND MAINTAIN ALL PHYSICAL FACILITIES AND CEILING-MOUNTED FIXTURES IN GOOD REPAIR.
  code 55

What changed since the previous inspection?

Compared with Pass on November 14, 2025: 5 findings appeared for the first time. 1 previous finding did not recur.

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About this record

This record comes from Chicago Department of Public Health. Cooked keeps the official result and wording separate from its plain-English explanation so you can verify what the inspector actually published.

Source: Chicago Data Portal.