Pollo Centro

April 16, 2025 · Fail

🪳cooked

official resultFail
resultFail
inspection typeEating & Drinking
failed findings24
critical findings4

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Failed findings

Safe Unadulterated and Honestly Presented (P)critical

Inspector note: Oil in the fryeolator observed heavily discolored. Change
code 590.003/3-101.11-P*** · critical food-safety factorstatus: Fail
Packaged and Unpackaged Food-Separation Packaging and Segregation (P)critical

Inspector note: Raw shelled eggs observed stored above romaine lettuce. Discontinue
code 590.003/3-302.11-P*** · critical food-safety factorstatus: Fail
(A)(2) and (B) Time/Temperature Control for Safety Food Hot and Cold Holding (P)critical

Inspector note: Cold holding: chopped tomato 54F pico de gallo 54F all products were discard by chef and PIC. PIC to review cold holding and train staff.
code 590.003/3-501.16-P*** · critical food-safety factorstatus: Fail
(A)(1) Time/Temperature Control for Safety Food Hot and Cold Holding (P)critical

Inspector note: Hot holding : Fried chicken 109F chicken tender 122F all products were discard by chef and PIC. PIC to review hot holding and train staff.
code 590.003/3-501.16-P1*** · critical food-safety factorstatus: Fail
(A) (B) and (C)(1) (4)-(16) Demonstration (Pf)

Inspector note: :At the time of inspection the staff on site were unable to answer question pertaining to temperature control . Reviewed at the time of inspection. CFPM to train staff on procedures.
code 590.002(B)/2-102.11-PF** · serious findingstatus: Fail
(A)-(P) Person-In-Charge-Duties (Pf)

Inspector note: Must designate a knowledgeable PIC all operational hours. PIC to train staff on all violations on the inspection report. PIC to provide active managerial control.
code 590.002(D)/2-103.11-PF** · serious findingstatus: Fail
Ready-To-Eat Time/Temperature Control for Safety Food Date Marking (Pf)

Inspector note: Large quantity of prepped foods observed stored in various refrigeration and walkin unit observed without date marking. Provide made/discard date to all foods prep to store in the refrigeration unit. Per PIC foods were prep the nigh before 4.15.25 and earlier today 4.16.25
code 590.003/3-501.17-PF** · serious findingstatus: Fail
Food Labels (Pf)

Inspector note: Individually packed dessert containers stored in the refrigeration unit observed without label. Provide Squeeze bottles and bulk bins observed not labled. Label if removed from original package
code 590.003/3-602.11-PF** · serious findingstatus: Fail
(A) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (Pf)

Inspector note: Interior of and exterior of oven orange juicer maker in between equipments ice machine filter downstairs in the basement cookline backsplash exterior and interior of refrigeration unit deep freezer observed heavily soiled heavy ice and dust build up heavy carbon build up visible food spills and food encrusted. Clean and sanitize to remove.
code 590.004/4-601.11-PF** · serious findingstatus: Fail
Using a Handwashing Sink-Operation and Maintenance (Pf)

Inspector note: Kitchen main handsinks observed blocked by bottle of beer. Discontinue and maintain accessible at all time to prevent contamination by hands . (corrected on site)
code 590.005/5-205.11-PF** · serious findingstatus: Fail
Handwashing Cleanser Availability (Pf)

Inspector note: Kitchen main handsinks and food prep area handsinks observed without handsoap. Soap dispenser observed dispensing sanitzer instead. Provide
code 590.006/6-301.11-PF** · serious findingstatus: Fail
Hand Drying Provision (Pf)

Inspector note: Employee restroom in the basement area observed without paper towel. Provide means to drying hands (corrected on site)
code 590.006/6-301.12-PF** · serious findingstatus: Fail
Controlling Pests (Pf)

Inspector note: Multiple dropping observed downstairs in the basement area Clean to remove. Provide detailed IPM report to : inca.prince@boston.gov
code 590.006/6-501.111-PF** · serious findingstatus: Fail
Effectiveness-Hair Restraints (C)

Inspector note: Front of the house staff observed working with RTE foods without proper hair restraint. Provide (corrected on site)
code 590.002/2-402.11-C* · lower-severity findingstatus: Fail
Storage or Display of Food in Contact with Water or Ice (C)

Inspector note: Peeled potato and yuka observed stored in stagnant water. Discontinue (COS)
code 590.003/3-303.12-C* · lower-severity findingstatus: Fail
Food Storage-Preventing Contamination from the Premises (C)

Inspector note: Multiple cases of food items observed stored inside walking freezer on the floor. Discontinue and elevate
code 590.003/3-305.11-C* · lower-severity findingstatus: Fail
Ventilation Hood Systems Filters (C)

Inspector note: Hood vent at the chicken grilling station observed heavily soiled. Clean to remove Hood sticker expire: June 23rd 2025
code 590.004/4-202.18-C* · lower-severity findingstatus: Fail
Good Repair and Proper Adjustment-Equipment (C)

Inspector note: In unit 2 door refrigeration unit observed operating at 58F. Repair
code 590.004/4-501.11-C* · lower-severity findingstatus: Fail
Cutting Surfaces (C)

Inspector note: All cutting board in line observed heavily scored. Resurface or replace.
code 590.004/4-501.12-C* · lower-severity findingstatus: Fail
Surface Characteristics-Indoor Areas (C)

Inspector note: Multiple equipments observed lined with alumminum foil and walking freezer observed lined with cardboard. Discontinue.
code 590.006/6-101.11-C* · lower-severity findingstatus: Fail
Floors Walls and Ceilings-Cleanability (C)

Inspector note: Floors under all equipments warewashing downstairs in the basement area walkin cooler and freezer and back of the restaurant observed heavily soiled from debris accumulation and dry food spills. Clean with more frequency to remove
code 590.006/6-201.11-C* · lower-severity findingstatus: Fail
Wall and Ceiling Coverings and Coatings (C)

Inspector note: Some ceiling tiles in the basement area observed missing . Provide
code 590.006/6-201.16-C* · lower-severity findingstatus: Fail
Handwashing Signage (C)

Inspector note: Prep area and employee restroom handsinks observed without handwash sign. Provide
code 590.006/6-301.14-C* · lower-severity findingstatus: Fail
Maintaining Premises Unnecessary Items and Litter (C)

Inspector note: Basement area observed heavily clutter by equipments boxes decor. Clean and organize to remove.
code 590.006/6-501.114-C* · lower-severity findingstatus: Fail

What changed since the previous inspection?

Compared with Pass on August 26, 2024: 24 findings appeared for the first time.

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About this record

This record comes from Boston Inspectional Services, Health Division. Cooked keeps the official result and wording separate from its plain-English explanation so you can verify what the inspector actually published.

Source: Analyze Boston.