Potbelly Sandwich Works is currently Pass w/ Conditions from Chicago Department of Public Health, from an inspection on February 24, 2026. No critical violations were recorded at that visit. On Cooked's ladder that reads mid π¬.
What did inspectors find at Potbelly Sandwich Works?
These are the violations recorded at the most recent inspection on February 24, 2026, in plain English, with the city's own wording underneath.
π‘οΈhot/cold holding temps off
Proper Hot Holding Temperatures β’ NOTED APPROXIMATELY 5 LBS COOKED MEATBALLS IN A HOT HOLDING UNIT AT IMPROPER TEMPERATURES OF 110.7F, 112.4F. ALL DISCARDED. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
π§cold food not cold enough
Proper Cold Holding Temperatures β’ NOTED THE FOLLOWING TCS FOODS HELD AT IMPROPER COLD HOLDING TEMPERATURES IN TWO COOLERS. SLICED BEEF AT 46.7, HAM AT 44.6F AND CHICKEN SALAD AT 51.6F. ALL TCS FOODS FOUND IN COOLERS DISCARDED. PRIORITY VIOLATION. SEE THE ABOVE VIOLATION #21 FOR CITATION.
π§«food prep surfaces dirty
Proper Cooling Methods Used; Adequate Equipment For Temperature Control β’ NOTED TWO PREP LINE ONE DOOR COOLERS UNABLE TO MAINTAIN ADEQUATE TEMPERATURES. ONE COOLER FOUND AT 44.2F WITH BEEF AT 46.7F. THE OTHER COOLER NOTED AT 55.2F WITH CHICKEN SALAD AT 51.6F. BOTH COOLERS TAGGED HELD FOR INSPECTION AND MUST NOT USE UNTIL REPAIRED, MAINTAINS A TEMPERATURE OF 41F OR BELOW AND C.D.P.H CONTACTED FOR RE-INSPECTION AND TAG REMOVAL. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.
π οΈsurfaces / setup not up to code
Food & Non-Food Contact Surfaces Cleanable, Properly Designed, Constructed & Used β’ MUST NOT USE PLASTIC CRATES AS A MEANS OF ELEVATION FOR STORED ITEMS UNDER THE REAR PREP TABLE AND INSIDE THE WALK-IN COOLER.
π§Ήfloors, walls, or ceilings grimy
Physical Facilities Installed, Maintained & Clean β’ WALL AT THE HOT HOLDING UNIT WITH CHIPPING/PEELING PAINT, PLASTER. INSTRUCTED TO REPAIR TO BE SMOOTH AND CLEANABLE.
When was Potbelly Sandwich Works last inspected?
Potbelly Sandwich Works has 24 inspections on record going back to May 11, 2011. The 12 most recent are shown below.
date
result
score
February 24, 2026
Pass w/ Conditions
May 15, 2025
Pass w/ Conditions
May 8, 2025
Fail
June 3, 2024
Pass
June 20, 2023
Pass w/ Conditions
June 12, 2023
Fail
January 6, 2022
Pass
February 19, 2021
Pass w/ Conditions
February 10, 2021
Fail
January 10, 2020
Pass
January 2, 2020
Fail
January 17, 2019
Pass w/ Conditions
Potbelly Sandwich Works vs Lake View
Lake View runs 68% clean across 2,211 tracked restaurants β 1,492 clean, 440 mid, 272 cooked.
Against the 2,211 spots Cooked tracks in Lake View, this one comes out cleaner than 25% of them.
Chicago does not use letter grades. Every inspection ends in one of three official results: Pass, Pass with Conditions, or Fail. Pass with Conditions means violations were found but corrected on the spot or under a deadline β the restaurant is open, with homework. A Fail means serious violations went uncorrected, and it usually brings a re-inspection within days. Chicago also flags βpriorityβ violations, the ones most likely to actually make someone sick. Cooked reads Pass as clean, Pass with Conditions as mid, and Fail as cooked, and shows the itemized violations behind each result.
Source: Chicago Department of Public Health via Chicago Data Portal. Cooked refreshes this data daily β this listing's most recent inspection is dated February 24, 2026. Inspection results describe one moment in a kitchen's life, not a permanent verdict.