The Family House is currently listed as closed by Chicago Department of Public Health, as of its inspection on January 22, 2018. A closure means inspectors found conditions serious enough to stop service — it is not the same as a restaurant choosing to shut down, and the listing can change once the problems are fixed and re-inspected.
What did inspectors find at The Family House?
These are the violations recorded at the most recent inspection on January 22, 2018, in plain English, with the city's own wording underneath.
🌡️food received at unsafe tempscritical
Hand Washing Facilities: With Soap And Sanitary Hand Drying Devices, Convenient And Accessible To Food Prep Area • OBSERVED HAND WASHING FACILITIES NOT MAINTAINED. NO PAPER TOWELS IN BOTH THE CUSTOMER AND EMPLOYEE WASHROOMS. AUTOMATIC SOAP DISPENSER IN THE EMPLOYEE WASHROOM NOT OPERATIONAL, NO SOAP AVAILABLE. FRONT PREP AREA EXPOSED HAND SINK NOT ACCESSIBLE. FOUND BLOCKED BY CANNED SODA COOLER. MUST PROVIDE SOAP AND PAPER TOWELS AT ALL TIMES AND MAKE ALL HAND WASHING SINKS ACCESSIBLE. CRITICAL VIOLATION 7-38-030.
🧽surfaces not properly sanitized
Food Protected During Storage, Preparation, Display, Service And Transportation • OBSERVED FOODS NOT PROTECTED DURING STORAGE. TWO CONTAINERS OF RAW CHICKEN BEING STORED ON TOP SHELVING INSIDE THE TALL REACH-IN COOLER ABOVE COOKED RICE, AND OTHER ASSORTED PREPARED FOODS AND VEGETABLES. MANAGEMENT REMOVED CHICKEN. SERIOUS VIOLATION 7-38-005(A).
⚠️Clean Multi-Use Utensils And Single Service Articles Properly Stored: No Reuse Of Single Service Articles • MUST NOT USE PLASTIC GROCERY BAGS AS FOOD CONTAINERS IN COOLERS AND FREEZERS. MUST USE FOOD GRADE DISPOSABLE PLASTIC BAGS OR WASHABLE CONTAINERS.
Clean Multi-Use Utensils And Single Service Articles Properly Stored: No Reuse Of Single Service Articles • MUST NOT USE PLASTIC GROCERY BAGS AS FOOD CONTAINERS IN COOLERS AND FREEZERS. MUST USE FOOD GRADE DISPOSABLE PLASTIC BAGS OR WASHABLE CONTAINERS.
⚠️Food And Non-Food Contact Surfaces Properly Designed, Constructed And Maintained • MUST NOT USE CARDBOARD AS LINER FOR SHELVING IN THE KITCHEN.
Food And Non-Food Contact Surfaces Properly Designed, Constructed And Maintained • MUST NOT USE CARDBOARD AS LINER FOR SHELVING IN THE KITCHEN.
🧫food prep surfaces dirty
Food And Non-Food Contact Equipment Utensils Clean, Free Of Abrasive Detergents • ALL INTERIOR AND EXTERIOR OF ALL COOLERS, COOKING EQUIPMENT FOUND DIRTY WITH GREASE AND FOOD DEBRIS. MUST CLEAN AND MAINTAIN.
⚠️Floors: Constructed Per Code, Cleaned, Good Repair, Coving Installed, Dust-Less Cleaning Methods Used • FLOOR BEHIND BOX FREEZER WITH DIRT AND DEBRIS. MUST CLEAN AND MAINTAIN.
Floors: Constructed Per Code, Cleaned, Good Repair, Coving Installed, Dust-Less Cleaning Methods Used • FLOOR BEHIND BOX FREEZER WITH DIRT AND DEBRIS. MUST CLEAN AND MAINTAIN.
⚠️Walls, Ceilings, Attached Equipment Constructed Per Code: Good Repair, Surfaces Clean And Dust-Less Cleaning Methods • PEELING PLASTER AND PAINT ON THE CEILING INSIDE THE EMPLOYEE WASHROOM. MUST REPAIR.
Walls, Ceilings, Attached Equipment Constructed Per Code: Good Repair, Surfaces Clean And Dust-Less Cleaning Methods • PEELING PLASTER AND PAINT ON THE CEILING INSIDE THE EMPLOYEE WASHROOM. MUST REPAIR.
🪳pests in the house
Ventilation: Rooms And Equipment Vented As Required: Plumbing: Installed And Maintained • INOPERABLE VENTILATION IN THE EMPLOYEE WASHROOM. MUST REPAIR.
⚠️Refrigeration And Metal Stem Thermometers Provided And Conspicuous • INACCURATE INTERNAL THERMOMETER IN THE COOKS LINE THREE DOOR COOLER MUST BE REPLACED.
Refrigeration And Metal Stem Thermometers Provided And Conspicuous • INACCURATE INTERNAL THERMOMETER IN THE COOKS LINE THREE DOOR COOLER MUST BE REPLACED.
🧻grimy wiping cloths
Premises Maintained Free Of Litter, Unnecessary Articles, Cleaning Equipment Properly Stored • ALL STORED ITEMS IN THE REAR OUTDOOR WALKWAY IE: SHELVING WITH SLOW COOKER, COFFEE POT, OTHER ASSORTED STORED ITEMS MUST BE REMOVED. ALL PIGEON DROPPINGS ON THE GROUND AND WALLS IN THIS SAME AREA MUST BE REMOVED.
⚠️Food (Ice) Dispensing Utensils, Wash Cloths Properly Stored • ICE SCOOP MUST BE HELD IN A CLEAN CONTAINER, NOT INSIDE THE ICE. WIPING CLOTHS MUST BE HELD IN A CONTAINER WITH A SANITIZING SOLUTION.
Food (Ice) Dispensing Utensils, Wash Cloths Properly Stored • ICE SCOOP MUST BE HELD IN A CLEAN CONTAINER, NOT INSIDE THE ICE. WIPING CLOTHS MUST BE HELD IN A CONTAINER WITH A SANITIZING SOLUTION.
When was The Family House last inspected?
The Family House has 5 inspections on record going back to September 7, 2017.
date
result
score
October 30, 2018
closed by the city
January 22, 2018
Pass w/ Conditions
October 20, 2017
Pass
October 11, 2017
Fail
September 7, 2017
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The Family House vs West Ridge
West Ridge runs 29% clean across 966 tracked restaurants — 279 clean, 73 mid, 612 cooked.
Against the 966 spots Cooked tracks in West Ridge, this one comes out cleaner than 0% of them.
Chicago does not use letter grades. Every inspection ends in one of three official results: Pass, Pass with Conditions, or Fail. Pass with Conditions means violations were found but corrected on the spot or under a deadline — the restaurant is open, with homework. A Fail means serious violations went uncorrected, and it usually brings a re-inspection within days. Chicago also flags “priority” violations, the ones most likely to actually make someone sick. Cooked reads Pass as clean, Pass with Conditions as mid, and Fail as cooked, and shows the itemized violations behind each result.
Source: Chicago Department of Public Health via Chicago Data Portal. Cooked refreshes this data daily — this listing's most recent inspection is dated January 22, 2018. Inspection results describe one moment in a kitchen's life, not a permanent verdict.