Potbelly Sandwich Shop is currently Pass from Boston Inspectional Services, Health Division, from an inspection on May 8, 2026. No critical violations were recorded at that visit. On Cooked's ladder that reads clean 😇.
What did inspectors find at Potbelly Sandwich Shop?
These are the violations recorded at the most recent inspection on May 8, 2026, in plain English, with the city's own wording underneath.
⚠️(A)-(P) Person-In-Charge-Duties (Pf) • Violations noted on the inspection report. PIC to train staff on violations noted on the inspection report
(A)-(P) Person-In-Charge-Duties (Pf) • Violations noted on the inspection report. PIC to train staff on violations noted on the inspection report
⚠️Wiping Cloths Use Limitation (C) • observed soiled wiping cloths on the counter/properly store all wiping cloths in a sanitizing solution at the required 200ppm( corrected on site)
Wiping Cloths Use Limitation (C) • observed soiled wiping cloths on the counter/properly store all wiping cloths in a sanitizing solution at the required 200ppm( corrected on site)
⚠️(A)(2) and (B) Time/Temperature Control for Safety Food Hot and Cold Holding (P) • Observed Cooked diced chicken cucumber pulled pork in the sandwich prep station unit with elevated temperature @ 45-50F. Discontinue and ensure all TCS foods are being maintained at below 41critical
(A)(2) and (B) Time/Temperature Control for Safety Food Hot and Cold Holding (P) • Observed Cooked diced chicken cucumber pulled pork in the sandwich prep station unit with elevated temperature @ 45-50F. Discontinue and ensure all TCS foods are being maintained at below 41
⚠️(A)(1) Time/Temperature Control for Safety Food Hot and Cold Holding (P) • Observed cooked eggs patty and sausage patty 119F in the hot holding unit- PIC to reheated the the food itmes to 165F and up. train staff on monitoring temperaturecritical
(A)(1) Time/Temperature Control for Safety Food Hot and Cold Holding (P) • Observed cooked eggs patty and sausage patty 119F in the hot holding unit- PIC to reheated the the food itmes to 165F and up. train staff on monitoring temperature
⚠️Cutting Surfaces (C) • Several cutting boards observed stained and heavily scored. Repalce/resurface
Cutting Surfaces (C) • Several cutting boards observed stained and heavily scored. Repalce/resurface
⚠️(A) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (Pf) • Interior of the sandwich reach in and 2 door unit observed visible soiled. Clean & sanitize to remove
(A) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (Pf) • Interior of the sandwich reach in and 2 door unit observed visible soiled. Clean & sanitize to remove
⚠️Nonfood Contact Surfaces (C) • Gasket of the far left sandwich station unit observed damaged. Repair
Nonfood Contact Surfaces (C) • Gasket of the far left sandwich station unit observed damaged. Repair
⚠️Floors Walls and Ceilings-Cleanability (C) • Front service area under cooler cooking equipment Dry storage room floor observed in need of cleaning due to visible loose debris./Clean to remove
Floors Walls and Ceilings-Cleanability (C) • Front service area under cooler cooking equipment Dry storage room floor observed in need of cleaning due to visible loose debris./Clean to remove
⚠️Controlling Pests (C) • Small amount of mice activity observed in storage room/warewashing room behing the freezer. Clean to remove/ Pest control service report was provided during the inspection with no catch no activity
Controlling Pests (C) • Small amount of mice activity observed in storage room/warewashing room behing the freezer. Clean to remove/ Pest control service report was provided during the inspection with no catch no activity
When was Potbelly Sandwich Shop last inspected?
Potbelly Sandwich Shop has 22 inspections on record going back to November 26, 2018. The 12 most recent are shown below.
date
result
score
May 8, 2026
Pass
May 1, 2026
Fail
June 13, 2025
Pass
June 2, 2025
Fail
June 21, 2024
—
June 4, 2024
Fail
May 28, 2024
Fail
January 3, 2024
—
January 18, 2023
—
January 9, 2023
—
July 28, 2022
—
March 15, 2022
—
Potbelly Sandwich Shop vs East Boston
East Boston runs 92% clean across 529 tracked restaurants — 472 clean, 19 mid, 21 cooked.
Against the 529 spots Cooked tracks in East Boston, this one comes out cleaner than 7% of them.
Boston reports inspections as a pass or a fail, with no score and no letter. What separates a bad fail from a trivial one is the violation severity ladder: a single star is a minor issue, two stars is more serious, and three stars marks a critical foodborne-illness risk factor — temperature abuse, bad handwashing, cross-contamination. A restaurant can fail on paperwork alone, which is not the same as failing on food safety. Cooked splits Boston fails accordingly: a fail with a three-star violation reads cooked, a fail on minor items only reads mid.
Source: Boston Inspectional Services, Health Division via Analyze Boston. Cooked refreshes this data daily — this listing's most recent inspection is dated May 8, 2026. Inspection results describe one moment in a kitchen's life, not a permanent verdict.