The Boston Ice Cream Factory

• resultFail
• critical violations2
• last inspectedMarch 24, 2026
• address777 William T Morrissey Bl, Dorchester 02122

Is The Boston Ice Cream Factory clean?

The Boston Ice Cream Factory is currently Fail from Boston Inspectional Services, Health Division, from an inspection on March 24, 2026. Inspectors wrote up 2 critical violations — the kind most directly linked to foodborne illness. On Cooked's ladder that reads cooked 🪳.

What did inspectors find at The Boston Ice Cream Factory?

These are the violations recorded at the most recent inspection on March 24, 2026, in plain English, with the city's own wording underneath.

• ⚠️Effectiveness-Hair Restraints (C) • Staff missing hair restraints. Provide for use at all times.
  Effectiveness-Hair Restraints (C) • Staff missing hair restraints. Provide for use at all times.
• ⚠️Clean-up of Vomiting and Diarrheal Events (Pf) • Missing a Vomit and diarrhea kit with clean up procedures. Provide
  Clean-up of Vomiting and Diarrheal Events (Pf) • Missing a Vomit and diarrhea kit with clean up procedures. Provide
• ⚠️(A) Certified Food Protection Manager (C) • Missing a valid Servesafe certificate. Provide and post
  (A) Certified Food Protection Manager (C) • Missing a valid Servesafe certificate. Provide and post
• ⚠️Food Storage-Preventing Contamination from the Premises (C) • Observed boxes of bananas stored on the floor. PIC removed and placed on the shelf. Continue to elevate all products at least 6inches.
  Food Storage-Preventing Contamination from the Premises (C) • Observed boxes of bananas stored on the floor. PIC removed and placed on the shelf. Continue to elevate all products at least 6inches.
• ⚠️Cooling Heating and Holding Capacities-Equipment (Pf) • Observed multiple fruit baskets sitting on the freezer chest at temps 47f-55F. PIC was not able to provide an accurate place to store products to maintain a temp of 41f or below. Provide
  Cooling Heating and Holding Capacities-Equipment (Pf) • Observed multiple fruit baskets sitting on the freezer chest at temps 47f-55F. PIC was not able to provide an accurate place to store products to maintain a temp of 41f or below. Provide
• ⚠️Food Temperature Measuring Devices (Pf) • Thermometers missing from refrigerator and freezer units. Provide
  Food Temperature Measuring Devices (Pf) • Thermometers missing from refrigerator and freezer units. Provide
• ⚠️Sanitizing Solutions Testing Devices (Pf) • Missing a testing device for sanitizer. Provide at all times
  Sanitizing Solutions Testing Devices (Pf) • Missing a testing device for sanitizer. Provide at all times
• ⚠️Cleaning Agents and Sanitizers Availability (Pf) • Missing proper sanitizer for 3 bay sink. Provide at all times
  Cleaning Agents and Sanitizers Availability (Pf) • Missing proper sanitizer for 3 bay sink. Provide at all times
• ⚠️(B) and (C) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (C) • Heavy food soils and spills observed inside and exterior of multiple refrigerator and freezer units. Clean to remove Brown subtance observed inside of the portable ice machine. Clean to remove Provide a pest control report via email prior to the reinspection date.
  (B) and (C) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (C) • Heavy food soils and spills observed inside and exterior of multiple refrigerator and freezer units. Clean to remove Brown subtance observed inside of the portable ice machine. Clean to remove Provide a pest control report via email prior to the reinspection date.
• ⚠️Backflow Prevention Air Gap (P) • Observed staff washing fruits and veggies in the sink without an airgap or collander. Provide a plumbers report from a licensed plumber for installation of a prep sink with the proper air gap.critical
  Backflow Prevention Air Gap (P) • Observed staff washing fruits and veggies in the sink without an airgap or collander. Provide a plumbers report from a licensed plumber for installation of a prep sink with the proper air gap.
• ⚠️Using a Handwashing Sink-Operation and Maintenance (Pf) • Observed staff utilizing a prep sink for handwashing and washing fruit. Provide proper hand sink and retrain staff on proper use.
  Using a Handwashing Sink-Operation and Maintenance (Pf) • Observed staff utilizing a prep sink for handwashing and washing fruit. Provide proper hand sink and retrain staff on proper use.
• ⚠️System Maintained in Good Repair (P) • Observed water leaking and a rag on the floor to soak up the water from the refrigerator units leaking into the warewash area. Provide a plumbers report for the repair of replace unit.critical
  System Maintained in Good Repair (P) • Observed water leaking and a rag on the floor to soak up the water from the refrigerator units leaking into the warewash area. Provide a plumbers report for the repair of replace unit.
• ⚠️Hand Drying Provision (Pf) • Missing paper towels. Provide at all times
  Hand Drying Provision (Pf) • Missing paper towels. Provide at all times
• ⚠️Using Dressing Rooms and Lockers (C) • Observed staff personal belongings stored on equipment. Provide proper lockers or storage space
  Using Dressing Rooms and Lockers (C) • Observed staff personal belongings stored on equipment. Provide proper lockers or storage space
• ⚠️Controlling Pests (Pf) • Observed heavy rodent droppings around multiple refrigeration and freezer units. Clean to remove Observed rodent droppings near the front door and behind the counter. Clean to remove Observed rodent droppings on multiple pieces of stored equipment. Clean to remove
  Controlling Pests (Pf) • Observed heavy rodent droppings around multiple refrigeration and freezer units. Clean to remove Observed rodent droppings near the front door and behind the counter. Clean to remove Observed rodent droppings on multiple pieces of stored equipment. Clean to remove
• ⚠️Maintaining Premises Unnecessary Items and Litter (C) • Observed broke equipment stored. Remove
  Maintaining Premises Unnecessary Items and Litter (C) • Observed broke equipment stored. Remove
• ⚠️Repairing-Premises Structures Attachments and Fixtures-Methods (C) • Observed broke and cracked ceiling tiles. repair or replace
  Repairing-Premises Structures Attachments and Fixtures-Methods (C) • Observed broke and cracked ceiling tiles. repair or replace
• ⚠️Missing allergen certificate. Provide and post
  Missing allergen certificate. Provide and post

When was The Boston Ice Cream Factory last inspected?

The Boston Ice Cream Factory has 63 inspections on record going back to November 15, 2007. The 12 most recent are shown below.

The Boston Ice Cream Factory vs Dorchester

Dorchester runs 83% clean across 542 tracked restaurants — 432 clean, 30 mid, 61 cooked.

Against the 542 spots Cooked tracks in Dorchester, this one comes out cleaner than 0% of them.

Other spots in Dorchester

• ✓ Pho 2000
  clean · January 14, 2011
• ✓ John's Gas & Auto Repair
  clean · October 15, 2018
• ✓ Venice Pizza
  clean · June 29, 2018
• ✓ Petite Caille
  clean · October 18, 2018
• ✕ C.F. Donovan's
  cooked · July 22, 2009
• ✓ Road Runner Gas
  clean · August 10, 2011

See every restaurant inspection in Dorchester →

How Boston grades restaurants

Boston reports inspections as a pass or a fail, with no score and no letter. What separates a bad fail from a trivial one is the violation severity ladder: a single star is a minor issue, two stars is more serious, and three stars marks a critical foodborne-illness risk factor — temperature abuse, bad handwashing, cross-contamination. A restaurant can fail on paperwork alone, which is not the same as failing on food safety. Cooked splits Boston fails accordingly: a fail with a three-star violation reads cooked, a fail on minor items only reads mid.

Source: Boston Inspectional Services, Health Division via Analyze Boston. Cooked refreshes this data daily — this listing's most recent inspection is dated March 24, 2026. Inspection results describe one moment in a kitchen's life, not a permanent verdict.